Server to accept, we will require you to upload the image to a file sharing As the CR2/RAW image is too large for our email I would also like to see a CR2/RAW image from your camera that exhibits the Imported, open the image using the Canon Digital Photo Professional

Provided, along with the EOS Utility application. Import your CR2/RAW image directly from the camera using the USB cable I would also like to confirm if you are experiencing this issue when you Issue you're experiencing when reviewing the CR2/RAW file from your EOS 5D Thank you for your E-mail inquiry regarding the Canon EOS 5D Mark II Digitalįor this concern Mohammad, please respond to this message confirming the

Send the file to them and will update you as soon as hear anything back. Since im a CPS member, I contact canon and got attached back, I did try his way and still getting random corrupted file Or are you using the same drive connected to the 2 different computers? If so shoot a few test shots with your camera and put it on the C drive of each machine and run through some tests to see how it behaves. But if this happens on 2 different computers with 2 different hard drives that shoot that theory. Not a computer expert but my first suspect would be a faulty read/write head. To me this would signal that the original file is borderline damaged, and the act of opening it breaks it. ACDsee and Canon Photo Pro may be a little more tolerant in the specs for viewing, but sounds like if you save image in another format it is corrupted. Just opening them the Bridge and looking that the preview should not do anything to the file. You say: Using Canon Photo Pro, everything is fine, the moment I preview the files with Adobe Bridge some of the files go bad and I can’t open and edit them in Canon Photo Pro anymore I can see the CR2 file using ACDsee Pro 5 but when I convert them to Tiff or JPEG it export the corrupted file. That might help here if the OP has saved original cr2. What helped then was to examine content of a written-to cr2 file and that cr2 file as it came from camera media card - file data content, not only file dates. Data that should have been saved in xmp was sometimes lost but cr2 raw data was not corrupted. That 2007 problem was different from the present problem reported in this thread. So far as I know this problem was fixed in CS4 and CS5. Not sure erroneous write to cr2 was by Bridge or one of the other routines that write to xmp (File Info, ACR). Appeared to be a write conflict among multiple routines that write data into xmp files. I experienced a problem where data that should have been written to xmp file was being written to cr2 files. That 2007 post.may have been from me (July 2007). An internet search has one post from 2007.īridge does not write to files (from Adobe Engineer) so it is unlikely a Bridge problem. It is curious to me that it is always CR2 images.

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